Posts Tagged “Information Architecture”

honeycomb

"The User Experience Honeycomb" definito da Peter Morville per illustrare i vari aspetti dell'user experience ed aiutare i propri clienti a capire importanza e necessità dell'usabilità.

Vi segnalo una serie di articoli interessanti pubblicati sulla versione neozelandese di ComputerWorld relativi all’ “user centered design” (UCD) ovvero al design ed all’architettura delle informazioni costruite a misura di utente.

UCD focuses on user needs and goals. It will be one of the essential characteristics of future net success. Many studies have shown for every dollar spent on UCD, businesses have gained $10 in increased revenue.

Usable sites have a number of key characteristics, including:

• Their navigation is intuitive — it can be understood at a glance.

• Their content is written specifically for online delivery, not simply re-used from hard copy marketing collateral.

• Your customers don’t have to learn how to use the site – they can immediately see how to do everything they need to.

• Usable site content is often internationalised, so it can be easily read by those for whom English is not a first language.

• Accessibility guidelines are followed so that all customers can use the site, even those with poor eyesight or limited dexterity.

• Online help is visible on the screen where it is needed, if users do become confused.

Gli articoli sono raggiungibili tutti da questo indirizzi:

1 – Introducing user-centred web design

2 – What it is and how to get some

3 – User experience in action

4 – Case studies in user testing

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